The Aptify Blog
The Aptify Blog is an honest and informative collection of articles to help association executives solve their most pressing issues.
Membership software is mission-critical technology, but organizations have limited financial resources to invest. Since the appetite for new technology is never quenched, your business case for new AMS software must demonstrate its superior business and strategic value for your organization.
Let’s face it—bad data surrounds all of us. Open the Contacts app in your phone, and you see duplicates all over the place. Send out invitations to your birthday party next month, and you get three back because of bad addresses. Call someone to wish them a happy birthday, and they tell you it was two days ago. Or worse, reach out to the CEO at your association’s top client, only to find out they were replaced four months ago—something you should have known.
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I’m one of those people who’s a planner and I have a backup for everything. In my house, I have old routers and cable modems so I can get back online in moments. I keep the last generation of my smartphone so I have an immediate backup in the event of an accidental drop, and when I travel, I pack twice what I need. I never want to be in a situation where there isn’t a backup for something I could have reasonably predicted. And I guess that fits my background, too. I used to work in radio, where our studios had a backup battery and generator for power, two systems that ran the audio, three links to the transmitter, two transmitters, two antennas, and two transmitter sites. That’s just how my brain works, and if you’re in the IT department at your organization—there’s a good chance you and your coworkers think in a similar way.
Whether you're buying your first home or renting an apartment for the first time, it's likely that you'll run into unexpected costs and it's up to you to adapt based on your needs in order to keep moving the process forward.
We all know what happens when we go grocery shopping with an empty stomach instead of a list. You have a definite need, you have a general concept of what you’ll buy, and you end up wandering the aisles and leaving with a bag full of random snacks (yes, I do need that chocolate tuxedo cake for lunch!).
There's so much to consider during an association's AMS implementation that it's easy to lose sight of the most important asset: the members. If you fail to consider your members' ongoing needs during this vital time, not only can your membership software implementation derail, but so can all the goodwill you've built up with your membership over the years. Here's how to keep your association on track—and your members happy—during the implementation process.