The Aptify Blog
The Aptify Blog is an honest and informative collection of articles to help association executives solve their most pressing issues.
I’m one of those people who’s a planner and I have a backup for everything. In my house, I have old routers and cable modems so I can get back online in moments. I keep the last generation of my smartphone so I have an immediate backup in the event of an accidental drop, and when I travel, I pack twice what I need. I never want to be in a situation where there isn’t a backup for something I could have reasonably predicted. And I guess that fits my background, too. I used to work in radio, where our studios had a backup battery and generator for power, two systems that ran the audio, three links to the transmitter, two transmitters, two antennas, and two transmitter sites. That’s just how my brain works, and if you’re in the IT department at your organization—there’s a good chance you and your coworkers think in a similar way.
Implementing new membership software is an intense time for all involved. As in other momentous transitions in life, like weddings, you need a solid foundation in place to successfully face what lies ahead. Otherwise, unexpected and unwelcome issues could threaten your progress—toward software implementation or down the aisle.
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Your Playbook to Getting Started with a New System The implementation phase is that difficult time where a lot of work has to happen before you can reap the rewards of your new system. There are long hours, conflicting ideas, and various obstacles along the way. The excitement from the selection process starts to wane and you’re faced with new processes, new procedures, and new things to learn. But the news isn’t all bad. This is a time of opportunity.
Selection is over and your decision is made. Is it time for a breather? No, not yet. It’s time to make sure your organization is prepared for the four biggest challenges in the software migration process.
Love it or hate it, dating—more specifically online dating—is always a weird experience because it’s the only solid way to meet someone these days. This is something I had to dive right into when I moved to a new city because I didn’t know a single person. And guess what, it wasn’t just dating with the hopes of meeting a significant other, I also went on friend dates. Yes, friend dates are normal thing people do. To my surprise, I discovered some apps that help you do just that. I decided to give it a try because I use dating apps, so how awkward can it be to make platonic friendships through the same way. Can’t be that different, right?
Months ago you realized it was time for new membership software—your staff couldn’t easily run reports, you didn’t trust the data you had to make solid decisions, the interface was confusing and, let’s face it, kind of ugly. So you went out and found a better option, got board approval, signed the contract, and are ready to implement. Implementation is the final hurdle before you can breathe that sigh of relief and put a system change behind you. But rest and relaxation (ok, maybe it’s not that euphoric, but at least the chance to not constantly think about changing systems) will only get further away if you fall into some common implementation pitfalls.