The Aptify Blog
The Aptify Blog is an honest and informative collection of articles to help association executives solve their most pressing issues.
You can’t put it off any longer; it’s time for a membership software upgrade. You knew this day would come. You planned for it to ensure everything would go smoothly. During the software selection process, you asked great questions about upgradability, assessed the technical capabilities of the platform, and during the implementation, you made sure to only configure the software to remain on the upgrade path. Even with all that preparation, you’re still filled with apprehension about the pending membership software upgrade.
Your organization will change in the future. What does this mean for the software you’re choosing today? If anything is constant, it's change. The past ten years has seen the rise of Uber, smartphones, hoverboards, and voice-controlled tech. The rapid pace of technological evolution means that to thrive in a disruptive environment, we need to be able to assess change and respond appropriately and quickly. Your membership software should be no exception. As you evaluate which software to buy—or even if you should be buying new software at all—you need to look at ALL the costs, and that includes the cost of change.
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Associations are often laggards to the latest trends in business. That might not be a popular thing to espouse on this blog, but it’s true. From technology to management philosophy to organizational structure, most associations are traditionalists. They would rather err on the side of caution rather than push the envelope. A perfect example of this is the on-demand economy, which few associations have yet to leverage.
“You need to upgrade.” Has there ever been four words that evoke more fear in association executives and IT staff everywhere? There's an uncanny distaste to upgrading AMS software, similar to the response engendered when you find out it's time to renew your driver’s license. You’ll put off that trip to the DMV indefinitely (or if you’re similar to me, until you need to board a flight). There are many causes for this irrational fear.